With every engagement ring purchase, we offer at no charge, this valuable plan to protect your fine jewelry. You may also purchase this service plan for a small fee with any fine jewelry purchase. See store for details.
What is Covered
This plan is intended to cover repairs and maintenance to your fine jewelry item. We will furnish parts and labor necessary to maintain your fine jewelry item in a useable and wearable condition, provided the item is being worn in a normal and usual fashion, and not being subjected to abuse or unusual wear. E.M. Smith Family Jewelers reserves the right to determine if an item is being subjected to unreasonable wear, and whether an item may be satisfactorily repaired or if it should be replaced.
The plan covers, but is not limited to, the following services: ring sizing, prong re-tipping, head replacement, prong replacement, stone tightening, total or partial shank repair or replacement, rhodium plating, chain soldering, jump ring soldering, clasp replacement, rebuilding pendant loops, and tightening earring backs. All repairs will be completed by us or a repair center of our choice. All parts being replaced will be replaced with parts of like kind and quality to the best of our ability.
At E.M. Smith Family Jewelers we want you to be happy with your diamond jewelry from the first day you purchase, through many years to come. This Lifetime Extended Service Plan is our promise to you that we will always do our best to ensure your satisfaction. We don’t want to just sell you a piece of jewelry; we want to be your personal jeweler for life.